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Menu Operations Coordinator

Who We Are:

We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 1,400 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by a different restaurant that comes onsite and serves fresh lunch from their chef’s unique menu. Now with over 30 million meals sold, Fooda operates in twenty six major US cities and plans for continued expansion. Eight out of ten employees believe Fooda is one of their company's top perks.

Position Overview:

Fooda is currently recruiting for an Operations Coordinator to support our growing number of markets and their daily support needs. This role works closely with the account management teams nationwide and will be responsible for providing daily troubleshooting support for our menus and helping improve corporate operating processes. Duties will include monitoring digital menu screens, monitoring our support hotlines, and communicating with people in all of our markets.

Who You Are:

  • You have a strong attention to detail; you notice typos, formatting inconsistencies and appreciate consistent spatial layout
  • You are able to follow a process and you work fast and efficiently through it
  • You are a problem solver who likes to investigate a challenging question and help find a solution
  • You have strong verbal and written communication skills
  • You’re a self-starter, comfortable working independently and taking ownership of an important aspect of the business
  • You are friendly, high energy and enjoy interacting with other people
  • You have an ability to remain calm in stressful situations, while upholding high standards of customer service
  • You are savvy with technology and will be comfortable in a fast-paced startup
  • You constantly are looking to improve, and are good at troubleshooting to come up with new solutions
  • You are experienced in Microsoft Office, specifically PowerPoint

Your Responsibilities:

  • Create and revise digital restaurant menus using software, following documented copy and formatting standards
  • Maintain an updated catalog of menu files and respond to notifications when menus are not displaying correctly
  • Troubleshoot issues with Fooda employees and restaurants through phone and email
  • Communicate with our external partners that support menu display
  • Opportunity to take on more operations responsibilities as you develop at the company

What We'll Hook You Up With: 

 

  • Competitive market salary and stock options, based on experience
  • Comprehensive health, dental and vision plans
  • 401k retirement plan with company match
  • Paid maternity and parental leave benefits
  • Flexible spending accounts
  • Company issued laptop
  • Daily subsidized lunch program (ours!) and free food and beverages in the office
  • A fulfilling, challenging adventure of a work experience

 

Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.

 

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