Account Executive: Workplace Convenience Services

Chicago, IL
Full Time
Mid Level
Who We Are:
Fooda is a pioneer in workplace food programs with approximately 3,000 restaurant partners across the country. Our core focus is on revolutionizing the way people experience food in their workplace environments, offering innovative solutions that enhance convenience, satisfaction, and productivity. We pride ourselves on being at the forefront of workplace food solutions, specializing in both Pantry and Micro-Market offerings within office buildings, hospitals, and other corporate environments. With a keen understanding of evolving consumer preferences and industry trends, we continuously strive to deliver unparalleled service and quality to our clients. To that end Fooda recently expanded its offering to Workplace Convenience Services (WCS) to allow for both office pantry and micro-markets.

Position Overview:
Fooda is seeking an Account Executive based in Chicago to manage the daily operations of Fooda’s West Coast WCS clients. This role entails comprehensive oversight of all WCS offerings, serving as the primary point of contact between clients and our esteemed partners.

Who You Are:
  • You love building relationships and enjoy customer service.
  • You are optimistic in the face of problems and you’re capable of finding solutions quickly and effectively.
  • You are organized and detail oriented--Type-A personality is a plus!
  • Quick thinking on your feet and no problem is too big or small for you.
  • You do not wait for direction and are always looking for ways to improve.
  • Prior experience in food service or enterprise catering preferred.
  • Ideal candidates will have a bachelor’s degree in addition to four to five years of relevant experience.
What You Will Be Doing:
  • Reporting to the West Coast Director of Operations,
  • Supervising the Day-to-Day operations of West Coast clients with multiple Workplace Convenience Service offerings, ensuring the “Service Experience” of Fooda is consistently offered to all customers.
  • Coordinate between customer and vendors for new client launches.
  • Establish and maintain effective client and vendor relationships.
  • Manage customer service inquiries through digital channels.
  • Update and maintain Client/Vendor information within Fooda systems.
  • Ensure new vendors have appropriate compliance documents for onboarding 
  • Escalate any potential issues or questions occurring to Operations Manager when necessary to ensure proper procedures are being followed.
What We’ll Hook You Up With:
  • Competitive market salary and stock options, based on experience
  • Comprehensive health, dental and vision plans
  • 401k retirement plan with company match
  • Paid maternity and parental leave benefits
  • Flexible spending accounts
  • Company issued laptop
  • Daily subsidized lunch program (ours!) 
  • A fulfilling, challenging adventure of a work experience
Must be authorized to work in the United States on a full-time basis. No recruiters please.

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